{"id":202,"date":"2025-05-22T15:57:08","date_gmt":"2025-05-22T13:57:08","guid":{"rendered":"https:\/\/recreativeresolution.com\/?page_id=202"},"modified":"2026-06-06T16:25:14","modified_gmt":"2026-06-06T14:25:14","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/recreativeresolution.com\/en\/politica-de-privacidad\/","title":{"rendered":"Pol\u00edtica de privacidad | Cookies | Aviso legal"},"content":{"rendered":"

1. Data Controller<\/h2>\n\n\n\n

In compliance with Regulation (EU) 2016\/679 of the European Parliament and of the Council (GDPR) and Organic Law 3\/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you that the personal data you provide to us through this website will be processed by:
Data Controller: Elisa Ciraci (Recreative Resolution)
TAX ID (NIF): Y6554449S
Address: Carrer Proven\u00e7a 34, 1-1 \u2013 Barcelona, Espa\u00f1a
Email: info@recreativeresolution.com
Website https:\/\/recreativeresolution.com<\/a><\/p>\n\n\n\n

2. What personal data do we collect?<\/h2>\n\n\n\n

We may collect the following personal data, but only when you voluntarily provide it to us:
First and last name
Email address
Company name and job title (if applicable)
Phone number (optional)
Messages or inquiries sent via the contact form
Browsing data collected through cookies (see section 7)<\/p>\n\n\n\n

3. How do we use your data?<\/h2>\n\n\n\n

We process your personal data for the following purposes:<\/p>\n\n\n\n

3.1. Handling inquiries and requests for information<\/strong><\/p>\n\n\n\n

When you fill out the contact form or the express diagnostic form, we use your data to respond to your inquiry, send you information about our services (LEGO\u00ae Serious Play\u00ae, improvisational theater, collaborative board games), and prepare personalized proposals.

Legal basis: implementation of pre-contractual measures at the data subject\u2019s request (Art. 6.1.b GDPR) and consent of the data subject (Art. 6.1.a GDPR).<\/p>\n\n\n\n

3.2. Management of the commercial and contractual relationship<\/strong><\/p>\n\n\n\n

If you contract any of our services, we process your data to manage the contract, issue invoices, and comply with the legal obligations arising from the commercial relationship.
Legal basis: performance of the contract (Art. 6.1.b GDPR) and compliance with legal obligations (Art. 6.1.c GDPR).<\/p>\n\n\n\n

3.3. Sending commercial communications<\/strong><\/p>\n\n\n\n

If you have given us your express consent, we may send you information about news, workshops, articles, and activities from Recreative Resolution.
Legal basis: consent of the data subject (Art. 6.1.a GDPR).
You may withdraw your consent at any time without this affecting the lawfulness of the processing carried out prior to withdrawal.<\/p>\n\n\n\n

3.4. Statistical analysis and website improvement<\/strong><\/p>\n\n\n\n

We use web analytics tools (Google Analytics, managed through Google Tag Manager) to analyze traffic and visitor behavior in order to improve the user experience.
Legal basis: consent of the data subject (Art. 6.1.a GDPR), obtained via the cookie banner.<\/p>\n\n\n\n

4. How long do we retain your data?<\/h2>\n\n\n\n

We retain your data for the time strictly necessary for each purpose:
- Inquiries and contact forms: up to 2 years from the last contact, unless a contractual relationship is established.
- Customer and billing data: 5 years from the provision of the service, in compliance with Spanish tax regulations (General Tax Law).
- Marketing communications: until you withdraw your consent.
- Browsing data and cookies: as indicated in the Cookie Policy (section 7).
Once these periods have elapsed, the data will be securely deleted or anonymized.<\/p>\n\n\n\n

5. Who do we share your data with?<\/h2>\n\n\n\n

We do not sell or transfer your personal data to third parties for commercial purposes. However, to provide our services, we may share data with the following providers, who act as data processors:<\/p>\n\n\n\n